Privacy Policy
FieldTrack 360 (“we”, “our”, “us”) is a workforce and field-staff management application designed to help organizations manage employees, customers, visits, attendance, expenses, leave, and payroll. We are committed to protecting user privacy and handling personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application and related services (“Service”).
By using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Employee & User Information
We collect information provided by employers or users, including:
- Full name
- Mobile number
- Email address
- Employee ID
- Job role and reporting manager
- Profile photo (if uploaded)
This data is used to identify users within the organization and enable workforce management features.1.2 Location Information (Live Tracking)
With user consent, we collect real-time and background location data to:
- Enable live tracking of field employees
- Record visit start and end locations
- Support attendance, payroll, and productivity reporting
- Validate visit and work activities
Location data may be collected even when the app is running in the background or closed, strictly for business and operational purposes defined by the employer.1.3 Customer & Visit Management Data
The app allows organizations to manage customer and employee visits. We may collect:
- Customer names and contact details
- Visit schedules and visit logs
- Check-in and check-out times
- Visit notes and status updates
Employees enter this data as part of their job responsibilities.1.4 Attendance, Leave & Payroll Data
We collect work-related records, including:
- Attendance logs
- Working hours
- Leave requests and approvals
- Payroll-related calculations
This information is used only for workforce administration within the organization.1.5 Expense Management Data
When using the expense module, we may collect:
- Expense details (amount, category, date)
- Receipts or images uploaded
- Approval or rejection status by managers
Expense data is visible only to authorized personnel within the organization.1.6 Device & Usage Information
We automatically collect:
- Device type and operating system
- App version
- IP address
- Log data and crash reports
This helps improve app stability, performance, and security.
2. How We Use Information
We use the collected information to:
- Provide live tracking and visit management
- Manage employee attendance, leave, expenses, and payroll
- Enable manager approvals and reporting
- Improve app performance and user experience
- Ensure security and prevent misuse
- Comply with legal and regulatory requirements
We do not sell or rent personal data to third parties.
3. Data Sharing & Access
Data may be shared only:
- With the employer or authorized managers
- With service providers supporting app infrastructure
- When required by law or legal process
All access is role-based and limited to business purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect data, including:
- Secure servers
- Restricted access controls
- Encrypted data transmission
While we take reasonable steps to protect data, no system can guarantee complete security.
5. Data Retention
We retain data only for as long as required to:
- Provide the Service
- Meet contractual and legal obligations
- Resolve disputes
Data may be deleted or anonymized upon account termination or employer request, subject to applicable laws.
6. User Rights
Depending on local laws, users may have the right to:
- Access their personal data
- Request corrections
- Request deletion (subject to employer and legal requirements)
- Withdraw consent for location tracking (which may limit app functionality)
Requests can be made through the employer or by contacting us directly.
7. Children’s Privacy
This application is intended for business use only. We do not knowingly collect data from individuals under the age of 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date. Continued use of the Service indicates acceptance of the updated policy.
9. Contact Information
For questions or concerns regarding this Privacy Policy:
Email: support@fieldtrack360.com
Phone: +91-9898057132